Personal injury law firms and agencies specifically for mass torture are increasingly partnering with virtual firms and/or adding a virtual dimension to their practice. This allows personnel to concentrate on other aspects of their case load and other operational functions. Medical records are essential for personal injury cases, and it is important to have a timely and smooth process to ensure proper discovery. Therefore outsourcing the care of medical records provides a specialist component to law firms concerned with personal injuries. Feel free to visit their website at Law Offices of Stuart M. Kerner, P.C. for more details.
Management of outsourced medical records-How can a virtual team help?
Client Questionnaires-The Discovery process often starts with clients completing a client questionnaire. You should outsource the tasks of calling clients and answering the questionnaire over the phone to a virtual team. It will involve calling on the client to discover crucial medical elements such as records from the doctor, including appointment times, times of surgery and/or associated drug use. It will encourage legal assistants to concentrate on certain activities within the law firm ‘s time, which will save time and money in the early stages of the case.
Medical Records Retrieval-After the medical and provider information has been collected and the client has obtained a HIPAA Authorization Form, the retrieval process for medical records can begin. This process includes the patient making requests to Healthcare Entities with the HIPAA form including Information Disclosure, Health Information Management, and Medical Records Departments. The form of recall may depend on the procedures and regulations of the agency or organizations. The request can be faxed in some cases, and in some cases the requests must be submitted with an initial signature. In most law firms, outsourcing the retrieval process can be a win, since the procedure can be time consuming and is an integral part of winning cases.
Follow-up calls to alleviate backlog-The outbound call process is a large part of medical records retrieval and management. There have to be several follow-up calls. This is another important field where outsourcing can help to reduce backlogs between legal and administrative staff of the law firm. This process is dual in nature.